Job Title: Sports Scout

Division: N/A

Reporting to: Head of Scouting

Overall Purpose of Job:

To Develop quality leads for the business and also to enhance FirstpointUSA’s reach and reputation for excellent service.

All signings should be achieved with the upmost honesty and at all times the values, reputation and integrity of FirstpointUSA should be protected and upheld.

To develop new areas and markets for talent identification and growth through the effective management of your scouting network/territory.

Key Responsibilities:

1. To develop quality and qualified leads for the FPUSA program.

2. To deliver acceptable levels of quality new business/clients each month and over the year.

3. To help develop a strong, sustainable network of contacts within the target market, which will lead to a constant stream of convertible, quality leads.

4. To continuously improve the quality of service offered to our client base.

5. To help position and develop the business and brand appropriately within its chosen market place.

6. To help maintain and grow FirstPointUSA as the number one Company and Brand within our market in the world.

7. To work closely with the Head of Scouting to ensure all your clients attend appropriate assessment events and are educated to the highest degree in the scholarship process.

Key Result Areas

1. To Maximise Talent Identification: Ensure every potential student-athlete is given the correct information, within an agreed time frame and to ensure attendance at the assessment seminars where applicable. Ensure every viable applicant attending the assessment seminars who is interested in securing a place on our program is offered a contract by the Head of Scouting at FirstPointUSA.

2. To Maximise Customer Service : Deliver appropriate standards of performance – focus on quality and strive to exceed client expectations – every time! Your job will be to identify, assess (where appropriate) and educate potential student-athletes for the FirstPointUSA program.

3. Customer Feedback : take accountability and responsibility for managing all customer complaints pertaining to your client signing/take-on process. Manage the learning process from customer complaints and feedback so as to continuously improve our processes and ways by working closely with the Head of Scouting.

4. Administration/Standards: Adhere to the company policy regarding all administration and housekeeping requirements.

5. Dress/Appearance: Scouts are asked to adhere to a smart dress code when representing FirstPointUSA. More specifically, when sitting down with the families of potential student-athletes scouts should present themselves in a smart and professional manner.

"I have been a scout with FirstPointUSA for the past 4 years and am based out in Australia. I have really enjoyed my time as a scout with FirstPointUSA, they are an extremely professional company to work for and even though I am half way across the globe the communication and support I receive is second to none. It really makes my role as a scout manageable and enjoyable, I look forward to working with FPUSA for many years to come..."

Colin Craig

FirstPointUSA Scout

Australia